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Intercom

soft demand (-16.8% this quarter) — Intercom doesn't clear our bar today.

Flapen Score

48
Skip it
Market size 24Growth 17Conversion 19Competition 61Returns 32Price range 36Avg price 93Brand share 71Review moat 87Quality gap 95
This niche Category average

Is Intercom profitable on Amazon?

According to Flapen's Amazon United Kingdom niche tracking, Intercom is a £95K/yr Amazon United Kingdom market (122K searches/yr). The top 5 brands hold 62% of demand. Demand peaks in Nov. Verdict: Skip it — 48/100.

Intercom: the Amazon niche in one read

Everything a seller checks before entering, in three answers.

Is the demand real?

Not really. Search demand moved -16.8% over the last 90 days and 1.5% of searches end in a purchase.

£95K

revenue / yr

Units sold / yr2K
Search volume / yr-16.8%122K
Conversion rate1.5%
Avg price£50.76

Who owns the niche?

The top 5 brands hold 62% of demand, so 38% of the market is open.

38%

open market share

Brands · sellers19 · 39
Top-5 product click share49%
Open market38%
Avg brand age41 months

Is there a way in?

Listing quality. The average product page scores 0/100 on content standards. Incumbents average 4.0★ — the gap to enter on.

0/100

page quality · 25 products

Sponsored placement76%
New entrants (1y)6· 0 succeeded
Avg rating4.0★
Avg reviews251

Top Intercom products & what they sell for

Every tracked product — its share of the shelf, its review moat, and what it sells for.

Competition: brands, sellers & click share

The top 5 products take 49% of clicks — established leaders, but buyers still shop beyond them.

£0£5K£10K£14K£19K1101001K10K Review Count Sales
Beatable (≤4.3★) Contested Strong incumbent (>4.7★)1 product missing review or click data not plotted

Brands

19 falling

Sellers

39

Top-5 brand share

62%

Top 20: 100%

Top-5 click share

49%

Top 20: 94%

Open market

32%

  • HISUEKIG29%
  • Mercury11%
  • ChunHee9%
  • Sarini7%
  • HOSMART6%
  • Electrovision5%

Intercom demand & seasonality

Weekly search volume, with the niche's key stats alongside.

Volume122KCVR1.5%Products25Brands19Top 5 Brands62%OOS Rate11.1%Rating4.0★Reviews251Avg BSR#122
4K3KSpike '24Holiday '24Prime Day '25Spike '25SepDecMarJunAugNovMarMay

Peak months: Nov · busiest ÷ quietest = 1.7×

Top Intercom search terms shoppers use

The exact queries shoppers type, with yearly volume, growth and conversion.

  • intercom33K/yr
  • intercom systems for home30K/yr
  • wireless intercom12K/yr
  • intercom doorbell8K/yr
  • wireless intercom system5K/yr
  • door intercom system6K/yr
  • door intercom5K/yr
  • intercom system4K/yr
  • intercom system for home5K/yr
  • intercom for elderly4K/yr

What reviews say buyers love and hate about Intercom

What buyers mention most, as a share of all reviews.

What buyers love

86% of reviews
Ease Of Use19%

Easy to use

Quality-Overall16%

Excellent Product

Value For Money9%

Reasonable priced

Assembly/Installation8%

Very easy install works well

Range8%

Good range within the house

What buyers complain about

79% of reviews
Charging15%

The monitor only last about 3 hours on a full charge

Quality-Overall13%

Looks n feels cheap

Compatibility-Overall9%

1* for the fact that sadly this phone wasn't compatible

Audio Volume8%

speaker phone seems to be louder than the previous

Functionality-Overall7%

Does not work

Intercom return rate & reasons

Why buyers send it back, as a share of all return requests.

4.5%

Return rate

10%

Fixable by listing

The "fixable" share counts expectation-mismatch reasons — size, look, advertised-vs-actual — that better copy and images address.

1Compatibility-Overall
18%
2Functionality-Overall
15%
3Connectivity-Overall
10%
4Charging
9%
5Defective Material/Parts
6%

Common Intercom questions

The questions sellers ask about this niche, answered from the tracked metrics.

Flapen scores Intercom 48/100 on Amazon United Kingdom — Skip it. The niche generates £95K/yr across 25 tracked products. 0 of 6 products launched in the last 360 days are still selling. Search demand moved -16.8% over the last 90 days.
Search demand for Intercom on Amazon United Kingdom peaks in Nov, where the busiest month runs 1.7× the quietest.