Privacy Policy

Version 1.0 | Effective date: May 1, 2025

Privacy Policy

Version 1.0 | Effective date: May 1, 2025

Privacy Policy

Version 1.0 | Effective date: May 1, 2025

Privacy Policy

Privacy Policy

Privacy Policy

Flapen - FZCO ("us", "we", or "our") operates the website https://flapen.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

We collect several types of information to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Business address (including City, State/Province, ZIP/Postal Code)

  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used. This may include your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.

2. Use of Data

Flapen - FZCO uses the collected data for various purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To enable interactive features, if you choose to use them

  • To provide customer support

  • To gather insights and analytics to improve our Service

  • To monitor usage and performance of the Service

  • To detect, prevent, and resolve technical issues

  • To fulfill any legal or contractual obligations

3. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — servers located outside your jurisdiction, including countries whose data protection laws may differ from those of your location.

By submitting your information to us, you consent to such transfer. We will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

4. Disclosure of Data

Flapen - FZCO may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of Flapen - FZCO

  • Investigate or prevent wrongdoing related to the Service

  • Protect the personal safety of users or the public

  • Protect against legal liability

5. Service Providers

We may employ third-party companies or individuals ("Service Providers") to facilitate our Service, perform Service-related functions, or assist us in analyzing usage. These Service Providers are only granted access to Personal Data necessary for their tasks and are contractually obligated not to disclose or misuse it.

6. Links to Other Sites

Our Service may contain links to third-party sites not operated by us. We strongly recommend you review the privacy policies of any third-party site you visit.

We do not control and are not responsible for the content, privacy practices, or data handling of any third-party websites or services.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

8. Your Data Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • The right to access or update your data

  • The right to request deletion of your data

  • The right to restrict or object to certain data processing

  • The right to data portability

  • The right to withdraw consent at any time

To exercise these rights, please contact us at joel@flapen.com

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” You are advised to review this Privacy Policy periodically for any updates. Continued use of the Service after changes take effect constitutes your acceptance of the updated terms.