Terms & Conditions

Version 1.0 | Effective date: May 1, 2025

Terms & Conditions

Version 1.0 | Effective date: May 1, 2025

Terms & Conditions

Version 1.0 | Effective date: May 1, 2025

Terms of Use

Terms of Use

Terms of Use

Welcome to Flapen - FZCO. Please read these Terms of Use (“Terms”) carefully before accessing or using our website, located at flapen.com (the “Site”). This Site is operated by Flapen - FZCO (“Flapen,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using this website (“Site”) and any services provided by Flapen - FZCO (“we”, “our”, or “us”), you agree to be legally bound by these Terms of Use. If you do not agree with any part of these terms, you must refrain from using our Site and services.

2. Company Overview

Flapen - FZCO is a UAE-registered consultancy providing Amazon and e-commerce brand development services. Our work includes, but is not limited to, product research, listing creation, branding, advertising, SEO, and account management. We are not affiliated with Amazon.com, Inc. or its subsidiaries.

3. Use of the Website

You agree to use our Site lawfully and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You may not engage in:

  • Unlawful or fraudulent activity

  • Copying, reproducing, or scraping website content without permission

  • Attempting to gain unauthorized access to any portion of the Site or its systems

4. Services Disclaimer

Our services are advisory and operational in nature. While we aim to support your brand’s success, results are not guaranteed due to the dynamic and uncontrollable nature of third-party marketplaces like Amazon. All services are provided "as is" without warranties of any kind.

5. Intellectual Property

All content and materials displayed on or provided through this Site—including text, graphics, branding, software, and documentation—are the property of Flapen - FZCO or its licensors. You may not use, modify, reproduce, distribute, or create derivative works without our prior written consent.

6. User Obligations

By using this Site or engaging our services, you agree to:

  • Provide accurate and current information

  • Comply with applicable laws and regulations

  • Refrain from misusing our platform or services in a way that harms our business or reputation

7. Termination

We reserve the right to terminate or suspend your access to the Site or our services at any time, without prior notice or liability, if we believe you have breached these Terms or acted in a way that is harmful to our interests or those of other users.

8. Limitation of Liability

In no event shall Flapen - FZCO, nor its directors, officers, employees, contractors, affiliates, agents, suppliers, or licensors, be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, arising from:

  1. Your use or inability to use our Site or services

  2. Unauthorized access to or misuse of your data

  3. Viruses, attacks, or third-party disruptions

  4. Errors or omissions in content

  5. Your reliance on any advice or strategies offered

Your sole and exclusive remedy is to stop using our services. Our maximum liability is limited to the total fees paid by you in the twelve 1 week preceding the claim.

9. No Warranties

We make no warranties or representations regarding the accuracy, reliability, availability, or completeness of the Site or services. Use is at your own risk.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved exclusively by the courts in Dubai, UAE.

11. Modifications to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site following such updates constitutes your acceptance of the new Terms.

12. Privacy

We handle personal data in accordance with our Privacy Policy. By using our Site or services, you consent to the collection, use, and disclosure of your information as described therein.

13. Third-Party Links and Tools

Our Site may contain links to third-party websites or software tools. We are not responsible for their content, practices, or accuracy and do not endorse them unless explicitly stated.

14. Non-Solicitation

You agree not to directly or indirectly solicit, hire, or engage any employee, contractor, or representative of Flapen - FZCO for a period of thirty-six (36) months following the termination of your business relationship with us.