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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 81.
Flapen cover for How to launch first product on Amazon: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

How to launch first product on Amazon

Validate with 200 units and $5,000 to $10,000 across up to four products, then scale only once rating, conversion rate, and acquisition cost are proven.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to evaluate Amazon DSP capabilities: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

How to evaluate Amazon DSP capabilities

Evaluate DSP partners on the smallest test they would run first. Retargeting on a modest budget signals judgment, a large minimum signals access for sale.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How agencies handle suspension appeals and compliance: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

How agencies handle suspension appeals and compliance

Ask to see a redacted plan of action with root cause, corrective action, and preventive measures. Require same-business-day response and weekly prevention.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Full-service Amazon agency recommendations: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Full-service Amazon agency recommendations

Check a full-service claim against a 15-row scope list. The usual gaps are photography, sourcing and quality inspection, and inventory forecasting.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Cost to switch Amazon agency and expected ROI: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Cost to switch Amazon agency and expected ROI

Switching costs one to two months of fee and four to eight soft weeks. Set that against compounding acquisition cost drift. Payback lands by month four.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Case study proof to request from Amazon partners: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Case study proof to request from Amazon partners

Ask every case study for four things, the starting numbers, the window, the category, and what else changed. Then ask for one engagement that did not work.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon marketing agencies for sellers: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Best Amazon marketing agencies for sellers

Match an agency to your stage and bottleneck instead of a ranking. Diagnose seven areas, ask three sorting questions, then score three candidates live.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon agency for US and Canada growth: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Best Amazon agency for US and Canada growth

Size Canada at about a tenth of the US before hiring anyone to expand there. Ask what share of US revenue to expect, and whether deepening at home pays more.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon agency for startups worldwide: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Best Amazon agency for startups worldwide

Weight market judgment and sourcing at three times advertising skill when a startup picks an agency. Ask what would make them refuse the engagement.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon agency for global marketplaces: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Best Amazon agency for global marketplaces

Judge a global agency on operating history per marketplace, not a list of all 23. Ask which countries it runs this quarter and who owns compliance.
Joel Turcotte Gaucher

Joel Turcotte Gaucher