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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 79.
Flapen cover for Which agency for Amazon Europe expansion: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Which agency for Amazon Europe expansion

Choose a European expansion agency on compliance ownership across seven criteria. Ask who registers VAT, who handles EPR, and which countries it runs now.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What tools do top Amazon agencies use: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

What tools do top Amazon agencies use

Expect the same public stack everywhere, research tools, bid management, and Seller Central reports. Ask what they analyze that the tools cannot show.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for listing optimization on Amazon: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

What to use for listing optimization on Amazon

Use Manage Your Experiments, your search term report, and competitor negative reviews to optimize a listing. No tool checks your primary image on a phone.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for keyword research before first launch: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

What to use for keyword research before first launch

Build the pre-launch keyword list from three sources and group it into rank-for, cover, and buy-only. Replace it with your own search term data at 90 days.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for Amazon DSP if current partner lags: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

What to use for Amazon DSP if current partner lags

Diagnose four causes before replacing a lagging DSP partner. Pause DSP if search is capped or conversion is weak, and ask for two new variants in two weeks.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to ask about fee structure vs ad spend: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

What to ask about fee structure vs ad spend

Ask what happens to agency income if you halve ad spend. Then separate the fee from pass-through costs and settle budget authority in writing in week one.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Warning signs in Amazon DSP proposals: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Warning signs in Amazon DSP proposals

Spot seven warning signs in a DSP proposal, starting with no questions about conversion, margin, or inventory. A good one opens with a small retargeting test.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Transparent reporting tools for Amazon sellers: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Transparent reporting tools for Amazon sellers

Demand two numbers from any reporting setup, cost of customer acquisition by channel and organic share of revenue, plus a written note on what changed.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top mistakes first-time Amazon sellers make and who fixes them: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Top mistakes first-time Amazon sellers make and who fixes them

Nine mistakes mapped to who fixes each. The three costliest, a market too small, full inventory before validating, and no kill criteria, are yours to prevent.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top Amazon advertising agencies ranked: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Top Amazon advertising agencies ranked

Rank advertising agencies yourself on five weighted criteria, caseload heaviest, in twenty minutes per candidate. Under 35 of 60 gets no second call.
Joel Turcotte Gaucher

Joel Turcotte Gaucher