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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 52.
Flapen cover for Best Amazon brand managers for beauty brands: three Flapen operators in a weekly review over printed charts
Working with Agencies

Best Amazon brand managers for beauty brands

Pick the beauty manager who can name three numbers before quoting, the repeat purchase window, return rate by variation, and the ad efficiency target per stage.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon agencies for beauty and personal care: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Best Amazon agencies for beauty and personal care

Screen beauty agencies on three capacities, image and video, rating and review management, and returns diagnosis, then ask how many brands profit in year one.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon account management for global sellers: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Best Amazon account management for global sellers

Hire the team with a written stop rule for closing a marketplace, covering rating trend, return rate, conversion, and acquisition cost over a set window.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best agencies for Amazon product launch strategy: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Best agencies for Amazon product launch strategy

Judge a launch agency on its gates, what must be true before each stage proceeds. Validate with 200 units and $5,000 to $10,000, then plan on seven months.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best agencies for Amazon brand management: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Best agencies for Amazon brand management

Score every agency on five things, who does the work, brands per manager, which traffic channels they run, what they report weekly, and how fast you can leave.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon storefront design services comparison: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Amazon storefront design services comparison

Compare storefront designers on three things, who writes the copy and keywords, who sees conversion data after launch, and who owns the source files.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon listing translation and localization experts: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Amazon listing translation and localization experts

Rebuild each listing from the target marketplace search data instead of translating it, and size that market first, since under $2 million a year rarely pays.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon international expansion partner for APAC: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Amazon international expansion partner for APAC

Pick an APAC partner on who physically does the work in each marketplace, then ask which parts are subcontracted, because that is where the failures start.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon DSP vs PPC which agency covers both: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Amazon DSP vs PPC which agency covers both

Ask for two ACoS targets, one at launch and one at maturity, before any DSP talk. Most brands do not need DSP until paid search is already efficient.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon consulting for Europe marketplaces: three Flapen operators in a weekly review over printed charts
Working with Agencies

Amazon consulting for Europe marketplaces

Buy Europe consulting per country store, in the local language. Compare a single-country specialist, a multi-country team, or your own hire on language and tax.
Joel Turcotte Gaucher

Joel Turcotte Gaucher