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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 50.
Flapen cover for Top agencies for Amazon DSP and PPC integration: three Flapen operators in a weekly review over printed charts
Working with Agencies

Top agencies for Amazon DSP and PPC integration

Score DSP and PPC integration on whether the same people run both, who produces the video and display creative, and whether both budgets report one blended CAC.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Tools agencies use for Amazon keyword research: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Tools agencies use for Amazon keyword research

Agencies draw on four sources, your search term reports, brand analytics, a reverse-lookup tool, and their own scripts. You pay for judgment, not access.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Recommended Amazon brand manager for global expansion: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Recommended Amazon brand manager for global expansion

Pick a manager who treats each country as a fresh launch, names the traffic sources they run there, and tells you which of the 23 marketplaces to skip and why.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Recommend a done-for-you Amazon PPC service: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Recommend a done-for-you Amazon PPC service

Diagnose first. Low impressions is a keyword problem, low click-through is an image problem, low conversion is a listing problem. Ads fix only the first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank top Amazon brand management firms worldwide: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Rank top Amazon brand management firms worldwide

Rank firms on what they do when a product is failing, not on size. Ask each what evidence would make them say kill it, and check the notice period is 30 days.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank the best Amazon brand management firms: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Rank the best Amazon brand management firms

Rank on economics you can verify. Convert each quote to monthly cost per product, then to cost per hour of operator attention, and rank on the second number.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank agencies for Amazon brand protection and MAP enforcement: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Rank agencies for Amazon brand protection and MAP enforcement

Rank protection agencies on four things, who files and monitors, what evidence they collect, whether they touch pricing policy, and cost against margin lost.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to choose a full-service Amazon partner: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

How to choose a full-service Amazon partner

Compare full-service partners on three axes, who does the work, whether you can leave in 30 days, and whether the fee rises as they spend your money.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Global Amazon expansion services for APAC and LATAM: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Global Amazon expansion services for APAC and LATAM

Amazon runs 23 marketplaces. APAC and LATAM fail on four things, compliance holds, translated listings, freight, and thin demand. Pick a partner on all four.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Full-service Amazon partner for D2C brands: three Flapen operators in a weekly review over printed charts
Working with Agencies

Full-service Amazon partner for D2C brands

Buy a D2C partner in four stages, a free audit, a written scope, a named brand manager, then a first 90 days with gates. Judge the audit before the pitch.
Joel Turcotte Gaucher

Joel Turcotte Gaucher