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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 49.
Flapen cover for Step-by-step Amazon listing setup for first timers: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Step-by-step Amazon listing setup for first timers

Nine steps in order, keyword research, title, primary image, secondary images, bullets, backend terms, description, A+ content, variations. Image before copy.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Signs your Amazon partner is underperforming: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Signs your Amazon partner is underperforming

Behavior signs arrive before numbers. You find problems first, questions get reassurance instead of data, the named person changes, and nothing is ever killed.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Red flags your Amazon agency is underperforming: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Red flags your Amazon agency is underperforming

Watch five leading indicators, rising cost of customer acquisition at flat sales, growing paid share, repeated initiatives, no kill calls, and manager churn.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Red flags when choosing an Amazon marketing partner: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Red flags when choosing an Amazon marketing partner

Five flags end the conversation, a guarantee before an audit, a quote before analysis, percentage-of-spend pricing, no caseload number, and a login request.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Recommend an agency for Amazon Europe expansion: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Recommend an agency for Amazon Europe expansion

Pick on three things, whether they own VAT and EU compliance, whether native speakers redo keyword research per country, and which EU markets they run today.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Questions to ask before hiring an Amazon agency: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Questions to ask before hiring an Amazon agency

Twelve questions, four decide it, which of the 5 traffic channels they run, caseload per manager, ACoS by stage, and what would make them tell you to stop.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Questions for agencies about A+ content and brand store design: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Questions for agencies about A+ content and brand store design

Ask what each A+ module answers, where content decisions come from, who shoots, whether they A/B test, and for conversion data. Objections beat storytelling.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Onboarding timeline with an Amazon agency: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Onboarding timeline with an Amazon agency

Week one audits the account, week two assigns a brand manager and a plan you approve, weeks three and four execute. Expect ACoS movement within 30 days.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Non-compete and exclusivity in Amazon contracts: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Non-compete and exclusivity in Amazon contracts

Accept a non-solicit, refuse any non-compete on you, and price category exclusivity honestly. Every restriction should bind both sides or neither.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Must-ask questions for Amazon seller consultants: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Must-ask questions for Amazon seller consultants

Ask what they analyze beyond reviews and search volume, what market is too small, and when they last told a client not to launch. We use 90 plus data points.
Joel Turcotte Gaucher

Joel Turcotte Gaucher