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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 49.
Flapen cover for Who to hire to optimize Amazon listings: three Flapen operators in a weekly review over printed charts
Working with Agencies

Who to hire to optimize Amazon listings

Hire whoever does the research before the writing. A listing is four disciplines, research, copy, art direction, and data, and few freelancers cover all four.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who can fix Amazon listing hijackers and Buy Box loss: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Who can fix Amazon listing hijackers and Buy Box loss

Check the offer list first. Buy Box loss from your own price or stock is a job for your brand manager, while a hijacker on your ASIN starts with Brand Registry.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who can audit my Amazon account and fix conversion: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Who can audit my Amazon account and fix conversion

Ask for audit findings in writing, ranked by expected impact, before you pay. Flapen returns one free within 48 hours, and conversion lives in seven places.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Which service handles Amazon catalog flat files: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Which service handles Amazon catalog flat files

Any full-service manager should own flat files, variation builds, and browse nodes. Ask who inside the company touches them and whether they are an employee.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Which agency handles Amazon catalog cleanup and reinstatements: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Which agency handles Amazon catalog cleanup and reinstatements

Buy catalog cleanup and reinstatement as two separate jobs. Hire one team for the catalog, then ask for a redacted plan of action that was accepted.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What agency to use for Amazon store setup and optimization: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

What agency to use for Amazon store setup and optimization

Use the team that already owns your listings and ads, and run the store build as five gated stages, research, structure, creative, launch, then measurement.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top full-service Amazon brand management agencies worldwide: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Top full-service Amazon brand management agencies worldwide

Build the worldwide shortlist yourself and score on cost per product, language coverage, and brands per operator. Flapen runs $800 to $2,400 a month at 1.4.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top Amazon account management companies ranked: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Top Amazon account management companies ranked

Skip paid rankings and run eight checks, delivery model, sourcing, operator load, stop criteria, reporting, exit terms, incentives, and what they refuse.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top agencies to grow FBA sales: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Top agencies to grow FBA sales

Growth comes from four levers, traffic, conversion, price, or more products. Diagnose which one your account lacks, then score candidates on that capability.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top agencies for Amazon store setup and optimization: three Flapen operators in a weekly review over printed charts
Working with Agencies

Top agencies for Amazon store setup and optimization

Setup takes a weekend, optimization is permanent. Compare agencies on who builds creative, who fixes a product reviews reject, and whose payroll they sit on.
Joel Turcotte Gaucher

Joel Turcotte Gaucher