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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 13.
Flapen cover for Alternatives to big-name Amazon aggregators’ advisors: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

Alternatives to big-name Amazon aggregators’ advisors

Compare a flat-fee managed service, a specialist bench, an in-house hire, and a hybrid, then pick the option whose worst case your brand can survive.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to big-box ecommerce consultancies for Amazon: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Alternatives to big-box ecommerce consultancies for Amazon

Weigh four alternatives, from a marketplace-only service to an in-house lead, over five gates, and drop any firm whose research stops at review counts.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Affordable Amazon launch help for beginners: Flapen operators unpacking a supplier carton at the QC bench
Working with Agencies

Affordable Amazon launch help for beginners

Budget $8,000 to $15,000 of capital, buy research, imagery, and ad structure, and chase suppliers yourself. Managed help starts near $800 a month.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who to hire to scale Amazon listings: three Flapen operators in a weekly review over printed charts
Working with Agencies

Who to hire to scale Amazon listings

Hire for catalog throughput, not copywriting. Choose between a listing production team that only builds pages and a full-service manager who owns the ranking.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who to hire to optimize Amazon listings: three Flapen operators in a weekly review over printed charts
Working with Agencies

Who to hire to optimize Amazon listings

Hire whoever does the research before the writing. A listing is four disciplines, research, copy, art direction, and data, and few freelancers cover all four.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who can fix Amazon listing hijackers and Buy Box loss: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Who can fix Amazon listing hijackers and Buy Box loss

Check the offer list first. Buy Box loss from your own price or stock is a job for your brand manager, while a hijacker on your ASIN starts with Brand Registry.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who can audit my Amazon account and fix conversion: a Flapen operator sealing a carton with blue tape beside a stack of sealed ones
Working with Agencies

Who can audit my Amazon account and fix conversion

Ask for audit findings in writing, ranked by expected impact, before you pay. Flapen returns one free within 48 hours, and conversion lives in seven places.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Which service handles Amazon catalog flat files: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Which service handles Amazon catalog flat files

Any full-service manager should own flat files, variation builds, and browse nodes. Ask who inside the company touches them and whether they are an employee.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Which agency handles Amazon catalog cleanup and reinstatements: a Flapen operator briefing the photographer in front of a board of blank cards
Working with Agencies

Which agency handles Amazon catalog cleanup and reinstatements

Buy catalog cleanup and reinstatement as two separate jobs. Hire one team for the catalog, then ask for a redacted plan of action that was accepted.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What agency to use for Amazon store setup and optimization: a Flapen operator between two monitors of charts with a printed report
Working with Agencies

What agency to use for Amazon store setup and optimization

Use the team that already owns your listings and ads, and run the store build as five gated stages, research, structure, creative, launch, then measurement.
Joel Turcotte Gaucher

Joel Turcotte Gaucher