Skip to content

Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 87.
Flapen cover for Global marketplace expertise for Amazon Europe and Japan: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Global marketplace expertise for Amazon Europe and Japan

Treat Europe and Japan as separate capabilities. Ask for named recent accounts in each region, and test the Japan claim on native operators and packaging.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Global Amazon expansion support for new sellers: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Global Amazon expansion support for new sellers

New sellers should not expand yet. Solve one marketplace, run more than two of the five traffic channels, and reach steady profit before a second market.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Fair Amazon agency pricing models: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Fair Amazon agency pricing models

Four models, flat retainer, percentage of ad spend, percentage of revenue, and equity. Below $50,000 a month in profit only the flat fee stays neutral.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Data ownership in Amazon service agreements: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Data ownership in Amazon service agreements

You own the account, listings, creative, campaign history, and keyword research. The agency keeps its own tools, and deliverables become your IP on payment.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Contract terms to negotiate with Amazon agencies: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Contract terms to negotiate with Amazon agencies

Negotiate the exit first, notice, account ownership, what you keep, and named people, then reporting, then price. A bad exit costs a year, a bad fee a month.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Compare Amazon PPC vs full-service agencies: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Compare Amazon PPC vs full-service agencies

Choose PPC-only when the listing converts, margin is known, and ads are the one bottleneck. Choose full-service when you cannot name the constraint.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Checklist for changing Amazon agency smoothly: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Checklist for changing Amazon agency smoothly

Export campaigns and negatives, gather layered creative files, list open cases, and confirm you hold Seller Central before notice, then overlap two weeks.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best agencies for Amazon store design: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Best agencies for Amazon store design

Judge a store designer on conversion data from stores it built, not screenshots. A Brand Store serves three traffic sources, so size them before you spend.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon FBA agency for beginners: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Amazon FBA agency for beginners

Beginners should buy sourcing, creative, and listing setup, then validate with 200 units and $5,000 to $10,000 before paying $800 a month for management.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon Brand Registry support expectations: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Amazon Brand Registry support expectations

Expect the agency to run enrollment, IP complaints, appeals, A+ content, Brand Store, and Vine inside your account. The trademark and owner role stay yours.
Joel Turcotte Gaucher

Joel Turcotte Gaucher