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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 68.
Flapen cover for APAC Amazon launch strategy service: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

APAC Amazon launch strategy service

Make any APAC launch service size the market before it quotes. Hold a $2 million a year floor, then buy a 200-unit test at $5,000 to $10,000 before a launch.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon Vendor Central vs Seller Central support: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Amazon Vendor Central vs Seller Central support

Vendor Central is wholesale run on purchase orders and chargebacks. Seller Central is retail where you set the price. Ask any agency which one it runs daily.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon store management outsourcing pros and cons: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Amazon store management outsourcing pros and cons

Outsource when your constraint is execution capacity, not strategy. You trade attention for capability, so ask how many brands each manager carries first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon listing SEO tools vs managed service: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

Amazon listing SEO tools vs managed service

Tools give keyword data. A managed service adds the person who rewrites the copy, briefs images, and watches conversion. Buy tools only if you have the hours.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon brand launch playbook: internal vs external: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

Amazon brand launch playbook: internal vs external

One product needs $8,000 to $15,000 and about seven months either way. Only the labor line moves, so go internal if you own ads, creative, and sourcing depth.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon account rescue service for suspensions: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Amazon account rescue service for suspensions

Hire on process, not promises. A credible provider reads the notice, finds the root cause, and writes an evidenced plan of action. Guarantees are the red flag.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon A/B testing tools vs consultant: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Amazon A/B testing tools vs consultant

The Amazon experiment tool only referees two versions. Use a person for hypothesis and asset, test one element at a time, and write the expectation first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to hiring in-house Amazon manager: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Alternatives to hiring in-house Amazon manager

Five alternatives, from a managed agency to splitting the role across staff. Name the capability you lack first, then hold every option to one outcome test.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to hiring an Amazon agency: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Alternatives to hiring an Amazon agency

Run it yourself, hire in-house, use a freelancer, buy software, or resell. Price all five on cash, hours, and uncovered work, then hold each to one outcome.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who offers no-win-no-fee Amazon growth services: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

Who offers no-win-no-fee Amazon growth services

Few firms offer no-win-no-fee, and they screen for accounts that would recover anyway. The honest versions are a free audit and a share above $50,000 profit.
Joel Turcotte Gaucher

Joel Turcotte Gaucher