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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 66.
Flapen cover for North America Amazon FBA prep and account ops: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

North America Amazon FBA prep and account ops

FBA prep is labeling, bagging, and shipment plans. Account ops is cases, reimbursements, and catalog hygiene. Score providers on each, as most excel at one.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Monthly retainer vs a la carte for listing optimization: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Monthly retainer vs a la carte for listing optimization

Buy a one-off rewrite when the listing is the only fault and four weeks will show the result. Buy a retainer when it must move with ads, price, and season.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Monthly cost for outsourced Amazon management: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Monthly cost for outsourced Amazon management

Expect a flat fee tiered by product count. Ours runs $800 for one product to $2,400 for five, no revenue share. Price the channels covered, then compare quotes.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for KPIs to compare agency vs in-house on Amazon: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

KPIs to compare agency vs in-house on Amazon

Score both on five numbers, unit contribution margin, blended acquisition cost, organic share, sell-through, and fix time. Revenue alone hides bought growth.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for In-house Amazon team cost breakdown: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

In-house Amazon team cost breakdown

Build the cost from four lines, salaries, software, creative, and the management time you lose. Hire in sequence, then compare the total against a flat fee.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Hybrid model for Amazon ops what works: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Hybrid model for Amazon ops what works

Keep pricing, inventory, and supplier decisions inside and buy execution outside. Split by channel, never by task, with one owner per side and one report.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to scale Amazon ads without overspending: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

How to scale Amazon ads without overspending

Scale by adding places that still convert, not by raising budgets. Fund terms that already earn, move in steps you can read, and fix the page before any bid.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to choose between Amazon agency and automation software: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

How to choose between Amazon agency and automation software

Software multiplies decisions you already know how to make. An agency supplies them. The deciding number is hours, not dollars, so score both on one sheet.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to audit my Amazon PPC before choosing a provider: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

How to audit my Amazon PPC before choosing a provider

Pull 90 days of search term data. Find brand-name share, spend on terms that never convert, how ACoS is measured, and break-even. Bring all four to the pitch.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How to audit an Amazon agency’s results: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

How to audit an Amazon agency’s results

Pull numbers from Seller Central, not their deck. Compare contribution profit, organic share, and ad efficiency over matched windows, then ask who did the work.
Joel Turcotte Gaucher

Joel Turcotte Gaucher