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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 69.
Flapen cover for What affects cost of Amazon brand management: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

What affects cost of Amazon brand management

Six drivers set the cost, product count, marketplaces, catalog condition, in-house creative and sourcing, fee structure, and operator load. Agencies quote one.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Typical retainer vs performance-based for Amazon management: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Typical retainer vs performance-based for Amazon management

Retainers price the work and performance deals price an outcome. Below $50,000 monthly profit take the retainer, and score both on six criteria first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Top Amazon agencies by ROI: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Top Amazon agencies by ROI

No list ranks agencies by ROI, so compute it. Put fee plus ad spend against incremental gross profit, and expect an $800 fee to produce $2,000 in new profit.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for ROI calculator for Amazon PPC and listing optimization: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

ROI calculator for Amazon PPC and listing optimization

Split the calculation in two. PPC ROI is incremental profit over ad spend, listing ROI is conversion lift times sessions and margin, both on a fixed window.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Retainer tiers for sellers under $1m revenue: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

Retainer tiers for sellers under $1m revenue

Under $1 million a year, pay by product count. Tiers run $800 for one product to $2,400 for five with the same full service set, and six or more gets scoped.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank top Amazon brand management services 2026: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Rank top Amazon brand management services 2026

Rank the three service models, full-service teams, single-channel specialists, and freelancer networks, by how many of the five traffic channels you need.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank top Amazon agencies by transparency: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Rank top Amazon agencies by transparency

Score agencies on six disclosures, price, staffing, work location, subcontracting, exit terms, and reporting cadence, before you book the first call.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank Amazon marketing agencies by marketplace growth: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Rank Amazon marketing agencies by marketplace growth

Rank agencies in six gated steps, from defining the growth metric to a paid 90-day trial. Growth claims are unverifiable, so grade the process instead.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Questions to ask before signing performance deal: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Questions to ask before signing performance deal

Six questions cover the performance definition, the baseline, attribution, revenue or profit, flat months, and what would make them tell you to stop a product.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Question: is onboarding fee normal for Amazon agencies: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

Question: is onboarding fee normal for Amazon agencies

Onboarding fees are common, not required, and we charge none. A first-and-last-month invoice is normal, so ask which hours a setup fee buys and who works them.
Joel Turcotte Gaucher

Joel Turcotte Gaucher