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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 43.
Flapen cover for Alternative to hiring a full-service Amazon agency: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Alternative to hiring a full-service Amazon agency

Four alternatives exist, software, freelancers, a fractional brand manager, or one specialist service. Each moves work onto your calendar, so decide by hours.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Agencies with strong Amazon creative and A+ content: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Agencies with strong Amazon creative and A+ content

Score Amazon creative on three numbers, main image click-through, conversion after the click, and channel coverage, then ask for one losing test.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Agencies for Amazon compliance and suspensions: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Agencies for Amazon compliance and suspensions

Vet a compliance agency on three checks, who does the work, what they refuse to do, and what evidence they produce, then ask who signs the appeal.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Who are the leading Amazon DSP partners: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Who are the leading Amazon DSP partners

Score DSP partners 0 to 5 on sequencing, creative, measurement, and stop conditions. Under 12 of 20 should not proceed, and spend managed is no credential.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Which agency for Amazon Europe expansion: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Which agency for Amazon Europe expansion

Choose a European expansion agency on compliance ownership across seven criteria. Ask who registers VAT, who handles EPR, and which countries it runs now.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What tools do top Amazon agencies use: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

What tools do top Amazon agencies use

Expect the same public stack everywhere, research tools, bid management, and Seller Central reports. Ask what they analyze that the tools cannot show.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for listing optimization on Amazon: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

What to use for listing optimization on Amazon

Use Manage Your Experiments, your search term report, and competitor negative reviews to optimize a listing. No tool checks your primary image on a phone.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for keyword research before first launch: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

What to use for keyword research before first launch

Build the pre-launch keyword list from three sources and group it into rank-for, cover, and buy-only. Replace it with your own search term data at 90 days.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to use for Amazon DSP if current partner lags: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

What to use for Amazon DSP if current partner lags

Diagnose four causes before replacing a lagging DSP partner. Pause DSP if search is capped or conversion is weak, and ask for two new variants in two weeks.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for What to ask about fee structure vs ad spend: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

What to ask about fee structure vs ad spend

Ask what happens to agency income if you halve ad spend. Then separate the fee from pass-through costs and settle budget authority in writing in week one.
Joel Turcotte Gaucher

Joel Turcotte Gaucher