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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 41.
Flapen cover for How long to break even with Amazon full-service agency: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

How long to break even with Amazon full-service agency

Two clocks apply. An existing listing should pay back the fee in one to three months, a full brand launch closer to seven, so define break even in writing.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for How does Amazon ads performance pricing work: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

How does Amazon ads performance pricing work

Write down the baseline, window, attribution setting, and target before any fee is tied to ACoS, TACOS, or ad revenue. Otherwise you pay for a definition.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Global Amazon marketplace ROI differences: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Global Amazon marketplace ROI differences

Marketplace ROI follows the traffic mix, not the flag. A small market running three of five channels beats a large one running two, so diagnose per country.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Europe vs US Amazon agency payback comparison: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Europe vs US Amazon agency payback comparison

Payback depends on how many marketplaces one fee must cover. The US is one large market, Europe is several small ones, so take one country to profit first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Europe Amazon launch help for first-time sellers: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Europe Amazon launch help for first-time sellers

Launch in one European marketplace, not five. Budget $8,000 to $15,000 per product, confirm a $2 million a year market, and prove the economics on 200 units.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Commission-only Amazon agency pros and cons: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Commission-only Amazon agency pros and cons

Take a commission-only deal when the brand already sells, attribution is clean, and the cut lands on profit. A new catalog fails that test, so score it first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Case study templates for Amazon agency ROI: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Case study templates for Amazon agency ROI

A usable case study names five things, the starting position, the interventions, the window, the spend, and the counterfactual. Then ask for the failures too.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best value Amazon brand management for FBA sellers: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Best value Amazon brand management for FBA sellers

Measure value as fee divided by decisions, not fee alone. The cheap engagement that keeps a doomed product alive costs more than one that kills it in month two.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best questions for agencies handling global Amazon marketplaces: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Best questions for agencies handling global Amazon marketplaces

Ask five questions, which of the 23 marketplaces they have run, who writes local content, how stock is split, their year one record, and which country to skip.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Best Amazon agencies for US and Canada sellers: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Best Amazon agencies for US and Canada sellers

Pick the agency that runs US and Canada as one catalog with two demand curves, staffs your account at about 1.4 brands per operator, and shows a Canada plan.
Joel Turcotte Gaucher

Joel Turcotte Gaucher