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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 39.
Flapen cover for Top Amazon PPC management firms ranked: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Top Amazon PPC management firms ranked

Treat every PPC ranking as a starting point and score candidates on four criteria, who runs the account, weekly reporting, losing products, and exit cost.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Scope creep and change order policies Amazon: a Flapen operator walking a client through product samples at a factory table
Working with Agencies

Scope creep and change order policies Amazon

Stop scope creep with a written scope, a three-field change order, and a monthly review that absorbs, schedules, or prices new work. Price by product count.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for ROI vs ROAS on Amazon which matters more: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

ROI vs ROAS on Amazon which matters more

ROI matters more because it counts the cost of goods. Use ROAS to steer campaigns week to week and ROI to decide what to sell. A 5x ROAS can still lose money.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Revenue share vs retainer for Amazon management: two Flapen operators and a client over a binder and a laptop at a meeting table
Working with Agencies

Revenue share vs retainer for Amazon management

Pay a retainer below $50,000 in monthly profit and share revenue only above it. Fixed fees fund repair work, while revenue share funds scaling proven demand.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Red flags in performance pricing contracts: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Red flags in performance pricing contracts

Five red flags, fees tied to ad spend, revenue share with no floor, bonuses on ROAS not profit, agency-controlled attribution, and a costly exit clause.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Recommend an Amazon agency for global brands: a Flapen operator and a client walking an aisle of cartons with a tablet
Working with Agencies

Recommend an Amazon agency for global brands

Ask a global agency to prove three numbers, brands per account manager, which of the 23 marketplaces it runs directly, and which languages it writes in.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Ranking agencies for Amazon FBA private label: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Ranking agencies for Amazon FBA private label

Rank private label agencies on capacity, not claims. Ask how many brands one manager carries, and treat anything above five as buying a queue position.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank top Amazon agencies for full-funnel advertising: a client watching the Flapen photographer frame a product in the studio
Working with Agencies

Rank top Amazon agencies for full-funnel advertising

No honest full-funnel ranking exists. Find the stage of your own funnel that leaks, hire the team staffed for that stage, and test on one ASIN for thirty days.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank top Amazon agencies for first product launch: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Rank top Amazon agencies for first product launch

Rank first launch agencies on in-house coverage of five jobs, sourcing, photography, copy, advertising, and inventory planning. Every handoff adds a week.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Rank Amazon agencies by case studies and ROI: a Flapen operator showing a client a sales chart beside an open proposal binder
Working with Agencies

Rank Amazon agencies by case studies and ROI

Rank agencies on evidence quality, not number size. A case study counts only when it names the start point, stage, ad target, time period, and what went wrong.
Joel Turcotte Gaucher

Joel Turcotte Gaucher