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Working with Agencies

How to hire, price, and manage an Amazon agency. Contracts, fees, build versus buy, and what good account management looks like. Page 37.
Flapen cover for Amazon DSP included in brand management packages?: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Amazon DSP included in brand management packages?

Assume DSP is excluded unless the scope document names an owner, a budget, and a reporting cadence. Most brands should fix Sponsored Ads efficiency first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon brand rescue services pricing for suspended listings: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Amazon brand rescue services pricing for suspended listings

Suspended-listing rescue comes as a retainer, a fixed project fee, or a contingency fee. Inspect contingency hardest and get the refund rule in writing first.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon agency ROI benchmarks 2026: two Flapen operators comparing supplier samples with a calculator and coins
Working with Agencies

Amazon agency ROI benchmarks 2026

Skip self-reported ROI tables. Build your own from incremental profit, total cost of service, time to first change, and the share of the catalog that improved.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon agency revenue share models explained: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

Amazon agency revenue share models explained

Revenue share pays the agency a share of sales or profit. Judge the base, the baseline, the rate, and the term, and use it only above $50,000 monthly profit.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon agency pricing models explained: Flapen operators sketching a margin waterfall on a whiteboard
Working with Agencies

Amazon agency pricing models explained

Flat retainer, percentage of ad spend, revenue or profit share, and equity are the four structures. Scope, notice period, and account ownership decide value.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Amazon agency pricing calculator: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Amazon agency pricing calculator

Add the monthly fee, ad spend, creative, and sourcing, then divide by gross profit. Ten inputs feed the formula, and one is a question for the agency.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to percentage-of-ad-spend pricing: Flapen operators counting cartons in a warehouse aisle with a tablet and clipboard
Working with Agencies

Alternatives to percentage-of-ad-spend pricing

Replace percentage-of-ad-spend pricing with a flat retainer, a per-product tier, a profit share above a floor, or an hourly fee for finite work.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to percentage of ad spend model: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

Alternatives to percentage of ad spend model

Swap percentage of ad spend for a flat retainer tiered by product count, a project fee, a profit share above $50,000 a month, or an in-house hire.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to long-term contracts for Amazon services: the Flapen photographer staging a product beside a blank price-tag prop
Working with Agencies

Alternatives to long-term contracts for Amazon services

Month-to-month with a 30-day notice period beats a twelve-month term. Paid pilots, project fees, and an audit-first engagement keep the exit cheap too.
Joel Turcotte Gaucher

Joel Turcotte Gaucher

Flapen cover for Alternatives to hiring an Amazon brand manager in-house: a Flapen operator working a product's economics with a calculator and a price tag
Working with Agencies

Alternatives to hiring an Amazon brand manager in-house

Weigh an agency, a fractional manager, a VA plus specialist, or a split role against six weighted criteria. One hire rarely covers sourcing, creative, and ads.
Joel Turcotte Gaucher

Joel Turcotte Gaucher