ScoutAI is an AI-powered alerting tool built by Flapen - FZCO to help Amazon sellers monitor their account health, ad performance, inventory, and more in real time.
This page explains how ScoutAI handles your data — especially data accessed through Amazon’s Selling Partner API (SP-API) — and outlines your rights, protections, and choices.
1. Who We Are
Flapen - FZCO is the developer of ScoutAI.
We operate https://flapen.com and are responsible for the secure, compliant handling of your personal and account-related data.
For questions or support, contact:
📧 joel@flapen.com
2. Data Access Through Amazon SP-API
When you authorize ScoutAI through Login with Amazon (OAuth), we request access to specific roles under Amazon’s Selling Partner API to deliver the app’s functionality.
We access only the minimum data required to provide real-time alerts and automation features. These permissions enable ScoutAI to monitor your account and deliver meaningful, actionable notifications.
Role | Purpose |
|---|---|
Product Listing | Monitor listing status and surface suppression or visibility issues |
Pricing | Alert on pricing anomalies or competition shifts |
Amazon Fulfillment | Track FBA fulfillment status and inventory changes |
Buyer Communication | Notify you of unread buyer messages or urgent replies |
Buyer Solicitation | Alert on feedback request eligibility and status |
Selling Partner Insights | Monitor account performance metrics and business health |
Finance and Accounting | Alert on payment delays, balance changes, or settlement activity |
Inventory and Order Tracking | Detect low inventory or stockouts at the SKU level |
Sustainability Certification | Display and track product sustainability attributes |
Amazon Logistics | Monitor delivery issues or order exceptions via Amazon shipping |
Business Product Catalog | Use for contextual data enrichment (e.g., category, business terms) |
Amazon Warehousing and Distribution | Monitor AWD inventory and inbound shipment statuses |
Brand Analytics | Surface insights from Brand Analytics for seller-branded SKUs |
Business Purchase Reconciliation | Help sellers reconcile business order data with transaction logs |
Amazon Business Analytics | Access Amazon Business performance trends and KPIs |
Amazon Business Order Placement | (Currently unused but reserved for future features related to B2B automation) |
3. How We Use the Data
ScoutAI uses the data accessed via SP-API exclusively for:
Delivering account alerts and operational insights
Monitoring real-time changes in listing visibility, inventory, and advertising
Notifying users through Slack, email, or future integration options
We do not:
Use Amazon data for marketing or advertising purposes
Sell or share data with affiliates or third parties
Profile user behavior beyond operational performance
All usage aligns strictly with Amazon’s Developer and SP-API policies.
4. Data Storage and Retention
Personal and Amazon account data is stored securely using cloud infrastructure that complies with GDPR and industry best practices.
Data is processed and stored using secure infrastructure that complies with modern data protection standards. We retain Amazon-related data only as long as necessary to operate ScoutAI or comply with legal obligations.
If you uninstall the app or revoke Amazon access:
All SP-API data is deleted from our systems within 30 days
5. Access & Revocation
You control your data. You may:
Revoke ScoutAI’s access at any time via Amazon Seller Central > App Management
Request deletion of your data by contacting joel@flapen.com
6. Use of Third-Party Services
ScoutAI uses a small number of trusted third-party services for infrastructure and message delivery (such as cloud hosting, Slack, and email). These providers:
Cannot access your Amazon account directly
Are contractually bound to protect data privacy and security
Do not use your data for secondary purposes
We never share your data with advertisers or data brokers.
7. Security Measures
We implement strong security controls to protect your data, including:
OAuth-based Amazon access (no passwords stored)
Data encryption in transit and at rest
Access controls for all internal systems
Regular security reviews and audits
Although no system is 100% secure, we take all reasonable measures to safeguard your information.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal or account-related data
Request deletion or correction of that data
Withdraw consent or object to specific processing activities
Export your data to another provider
To exercise these rights, email joel@flapen.com.
9. Children’s Privacy
ScoutAI is not intended for use by individuals under 18 years old. We do not knowingly collect data from minors. If we become aware that such data has been submitted, we will delete it.
10. Updates to This Policy
We may update this policy as our product evolves or as laws change.
If updates are made, we’ll post them here and update the effective date. Continued use of ScoutAI means you accept the updated terms.
11. Legal Notice
Amazon, Amazon Seller Central, and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. ScoutAI is an independent tool and is not endorsed by or affiliated with Amazon.